Night Front Office Leader - Guest Experience Champion

The Celtic Collection in Newport, Wales, is seeking a proven Night Front Office Manager to lead the Night Front Office team at Coldra Court Hotel. You will thrive in a fast-paced 4–5* environment and deliver exceptional guest journeys overnight.

Key duties include overseeing night audits, managing room allocations, handling guest inquiries and complaints, coordinating with other departments, and acting as Fire Marshal and First Aider when needed.