Night Manager / Night Duty Manager

And as Duty Manager, youll play a vital role in ensuring they are set for success in a fast-paced and customer focused atmosphere. Well, if you love developing teams and take pride in delivering great customer service, this could be the perfect next step in your career. This is a fantastic opportunity to be part of an ambitious business, helping to shape unforgettable experiences and contribute to an exciting new chapter. Competitive salary plus tips. 25% discount on food, drink and accommodation across Robinsons pubs, inns and guest rooms. 50% off food during shifts. Team rewards with discounts at over 800 retailers. 28 days paid annual leave. NEST pension scheme. Ongoing training and career development opportunities. Fully funded apprenticeships available. Wellbeing and mental health support. Healthcare cash plan for dental, optical and everyday healthcare costs. Uniform provided. As Duty Manager, youll play a key role in the day-to-day running of the business, working closely with the General Manager to ensure everything runs smoothly and our guests receive the best possible experience. From leading shifts and supporting your team on the floor, to handling challenges and driving service standards, no two days are the same. This is a role we take a lot of pride in, and were looking for someone who can really run with a challenge and take hospitality to the next level. Leading shifts and ensuring smooth day-to-day operations across the bar and restaurant Delivering, and inspiring others in, outstanding customer service and creating memorable guest experiences Supporting, coaching and developing team members Maintaining high standards of cleanliness, compliance, health & safety and service Acting as a key support to the General Manager in driving team performance and business success Previous experience managing and developing a team within a busy hospitality environment. Passionate about delivering exceptional customer service and memorable guest experiences. Able to motivate, coach and support team members to achieve their best. A proactive approach to maintaining high standards of service, compliance and operational excellence. Enthusiasm for supporting new business opportunities, including weddings, events and other exciting ventures. : This is a hands-on leadership role for someone who brings energy, confidence and a passion for hospitality, and who knows how to motivate a team to be their very best. Apply today and join a warm and welcoming family business with a proud heritage, where your contribution really matters.