Nursing Support Worker (Ward 1)

Job summary

Ward One is a 24 bedded Trauma and Orthopaedic ward in Withybush General Hospital, Haverfordwest.

We are seeking a dynamic, motivated and innovative Nursing Support Worker to join our team on Ward One based at Withybush General Hospital. You will need to have an interest in Trauma + Orthopaedics and be committed to deliver high standards of patient care.

Successful candidates can look forward to working in a professional environment with a team that is passionate about delivering outstanding care to patients and their families.

We work together to create a positive team spirit, recognising achievements and celebrating success. We will provide a supportive environment and mentorship. Team working is an integral part of the running of the ward.

Main duties of the job

The Unit requires Nursing Support Workers who are keen to learn and able to adopt a flexible approach to work. There is an opportunity to learn new skills and develop professionally within a positive and challenging environment.

You will ensure that patients receive safe, individualised and effective standards of care by following care plans and treatment interventions as directed by the registered nurse and/or therapists.

You will always communicate effectively and in conjunction with other team members, contribute to and maintain the ward philosophy.

The rota involves a variety of shift patterns including day/night duty to suit service requirements.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 1/9/2026

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

Essential

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR).

Experience

Essential

• Experience of working within a relevant health or social care environment, providing direct patient care

Desirable

• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS.

Language Skills

Desirable

• Welsh Speaker (Level 1)