Nursing Support Worker (Ward 10)

Job summary

A rewarding opportunity has arisen for a Nursing Support Worker at Ward 10, Withybush General Hospital, Haverfordwest.

Ward 10 Oncology, Haematology and Palliative Nursing Support Worker (NSW)play a vital role in delivering safe, compassionate, and high-quality care to patients with cancer, haematological conditions, and specialist palliative care needs.

Working as part of a multidisciplinary team, the NSW supports Registered Nurses, Doctors, and Allied Health Professionals in the assessment, monitoring, and delivery of patient-centredcare. The role involves providing practical and emotional support to patients and their families throughout their treatment journey, promoting comfort, dignity, and wellbeing while ensuring care is deliveredin accordance withprofessional standards and organisational values.

The post holder contributes to delivering holistic care that addresses the physical, psychological, social, and spiritual needs of patients, particularly those receiving complex treatments or end-of-life car

The role requires excellent communication skills, empathy, compassion, and a commitment to providing high-quality care to individuals with complex and often life-limiting conditions. The NSW is an integral member of the Ward 10 team, helping to ensure patients receive safe, effective, and dignified care throughout their hospital stay.

Main duties of the job

There is an opportunity to learn new skills and gain further experience in caring for acutely unwell Oncology, Palliative and Haematology patients while developing professionally within a positive and challenging environment.This role will require you to undertake delegated clinical observations and to communicate effectively.

The Ward operates a rotational shift patterns of 11.5 hour long days and Nights, 7.5 hour earlies and lates in order to meet the service requirements.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 01/09/2026

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

Essential

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

Essential

• Experience of working within a relevant heath or social care environment, providing direct patient care

Desirable

• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Language Skills

Desirable

• Welsh speaker (Level 1)