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Occupational Therapist - Urgent Community Response

East of England Community Health and Care NHS Trust
Norwich · posted 20 August 2026
Salary
£39,959 – £48,117 a year
Job type
permanent
Location
Norwich

Job summary

Norwich Urgent Community Response (UCR) Therapy Team is recruiting.

Do you have excellent interpersonal and clinical skills?Are you flexible, approachable and a team player?

An exciting opportunity has arisen for enthusiastic and motivated individual to join our Norwich Place UCR Therapy Team. We are looking for experienced and reliable Occupational Therapist to join us in providing high quality therapy services. The role is to work in the UCR therapy team which covers Rapid Response triage, Admission Avoidance, and Discharge to Assess for Norwich Place, and will involve working across a 7-day week. Currently therapy shifts are 8am to 6pm with weekend working on a rota.

If you are successful in the shortlisting process, you will be invited to a face to face interview. We will not be able to accommodate virtual interviews.

Main duties of the job

As part of the Urgent Community Response (UCR), you will be required:o To work within the Urgent Community Response Team, to preventunnecessary admission to hospital. To work within the Urgent Community Response Team to support discharges from hospital under identified D2A pathways.

o To make risk assessments, establishing the safety or otherwise of a patient's ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.

o To work within the Urgent Community Response Team to assess andprescribe care pathways for patients in a crisis situation with long termconditions, the frail and elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence wherepossible.

o To act as the patients advocate, facilitating choice and patient empowerment.

o To provide evidence based clinical/therapeutic interventions based on 'best practice' in order to improve health outcomes and promote choice.

o To provide in-reach to inpatient units and step up beds where required tosupport early discharge from hospital.

o To work with all health care professionals, and statutory/non statutoryagencies to provide a seamless, integrated service to our service users.

o To triage referrals on a rotational basis for the Urgent Community Response Team.

About us

The post holder will:

1. Undertake mandatory training as required.2. Participate in a Personal Development Review process.3. Undertake Personal Development Plans for more junior staff members.4. Take part in clinical supervision as per Trust Policy.5. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.6. Comment on draft policies.7. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.8. Contribute to clinical audit as required.9. Complete the staff survey as required.10. Complete risk assessments and incident forms as required.

Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Job responsibilities

The post holder will:1. Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.2. Formulate and execute individualised therapy management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.3. Be aware of Assistive Technology and make referrals for this as required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.8. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.9. Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.10. Plan and organise specialist services within the Urgent Community Response Team.11. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.12. Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.13. Ensure informed consent is obtained prior to initiating interventions.14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person specification

Qualifications

Essential

  • Diploma or 1st level degree in Physiotherapy/Occupational therapy
  • Current HCPC registration
  • Clinical educators course

Experience

Essential

  • Evidence of working at a relevant level
  • Good observational and reporting skills
  • Good interpersonal skills
  • Work flexibly to accommodate patient/service needs
  • Demonstrate good IT and standard keyboard skills

Desirable

  • Experience in complex moving and handling

Skills, Abilities and Knowledge

Essential

  • Knowledge of additional specialist areas through inhouse training & short courses
  • Highly motivated
  • Flexible & Resilient

Communication

Essential

  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

  • Ability to manage stressful situations
  • A team player

Personal Attributes / Behaviours

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

  • Be able to: Kneel, bend & stoop, and work in cramped environments.
  • Be able to Manoeuvre limbs of around 5-6kg
  • Be able to Manoeuvre patients using handling aids
  • Must have a full UK driving license and have access to a vehicle
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