Operational Risk Associate

WTW is growing its Outsourcing business and plays a critical role in helping some of the UK's largest organisations deliver high-quality pension administration services to clients, trustees and members. As we continue to expand, we're looking for an Operational Risk Lead to help ensure our services remain resilient, well-controlled and focused on delivering positive customer outcomes. In this role, you'll work at the heart of the business, partnering with operational teams, senior stakeholders and Enterprise Risk Management colleagues to identify risks, strengthen controls and support effective decision-making. You'll investigate operational incidents, analyse trends, challenge assumptions and use data-driven insights to help drive continuous improvement across our outsourced pension administration services. This is an excellent opportunity for a curious and inquisitive risk professional who enjoys solving problems, influencing stakeholders and making a tangible impact. You'll have broad exposure across the Outsourcing business, helping to protect client, trustee and member outcomes while contributing to the growth and success of a strategically important area of WTW. The role sits within the Outsourcing Risk & Assurance team and reports to the Risk Manager. We offer a flexible hybrid working environment and welcome applications from individuals seeking a variety of flexible working arrangements. The Role - Identify/Anticipate: Conduct horizo...