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Operations Administration Support

Hales Group
· posted 6 August 2026
Salary
£27,000 – £29,000 a year
Job type
full time
Location
Suffolk
Category
Administration
Administrator Near Bury St Edmunds Full-time, Monday to Friday £27,000 to £29,000 DOE Permanent Office based    We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team.    Key Responsibilities Coordinate projects, schedules, and operational activities to ensure smooth service delivery Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements Arrange deliveries, bookings and logistics as required Maintain accurate records, databases, and CRM systems Prepare and manage operational documentation and reports Support stock control, ordering, and resource planning activities Manage shared inboxes and provide timely responses to enquiries Raise quotations and provide after-sales support where required Assist with compliance, quality, and health & safety administration/processes Handle manufacturer claims and all related documentation Provide general administrative support to the wider operations team Participate in internal / external meetings as requested Requirements Previous experience within administration, operations support, coordination, or customer service Strong organisational skills with excellent attention to detail Ability to manage multiple priorities and meet deadlines Confident communication skills, both written and verbal Proactive and able to work independently using initiative Comfortable working with systems, databases, and Microsoft Office packages Strong problem-solving skills and a positive, team-focused attitude Reliable, adaptable, and eager to contribute to a busy and supportive environment Please apply today with your current CV or call our office for more information on (phone number removed)
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