Operations Controller

Our client is a logistics company specialising in temperature-controlled distribution, Sameday, Next day, storage and third party logistics nationwide We are now recruiting an Operations Controller to join a team of 3 to plan and allocate logistics movements on a national basis The successful applicant will manage a mixed fleet of 12 vehicles, with the 25 employed drivers plus managing sub contactors with external hauliers. Operating a 24/7 day a week service, core hours are Monday to Friday 8-5 with on call rota every 2nd weekend Daily duties include: * Taking incoming telephone and email bookings from clients * Managing and allocating work to drivers * Allocating the correct and most cost-efficient vehicle from the fleet * Assigning jobs to sub-contractors and management from start to finish * Liaising with haulage subcontractors daily to ensure service requirements are met * Ensuring all planning duties are completed each day. * Monitoring and recommending improvements in the traffic office * Seeing all jobs through to completion In order to apply you will have * Experience of working in a busy traffic office, allocating work * Same day/ next day experience * Experience of dealing and allocating work to drivers * Ideally have used Mandata or another Transport Management platform * Ideally have handled minor vehicle checks * Excellent attention to detail * Ability to deliver exceptional customer service * Great organisational skills * Positive, flexible, patient and friendly attitude In return, my client can offer you: * Salary £32,000 to £40,000 including on call payment * Pension * Laptop * Mobile * 21days (flex for the right individual) holiday plus bank holidays * Free car parking