Operations Manager - Luxury Hotel
Wanted! Operations Manager with live in available if required.
The job:set within a prestigious hotel & spa in the Scottish Highlands, this role offers the opportunity to lead daily hotel operations in a luxury five-star setting, ensuring exceptional guest experiences.
The person:an experienced hospitality leader with a passion for delivering outstanding guest service, inspiring high-performing teams, and maintaining the highest standards within a high-end hotel environment.
What you will get in your new role
- Competitive salary of £40,000
- Accommodation available
- Share of tips/gratuities
- Excellent opportunities for progression and career development
- Free use of spa and leisure facilitiesStunning Highland location perfect for those who love the outdoors and breathtaking scenery!
Responsibilities in your new role as Operations Manager
As an integral part of the leadership team, you will assist the General Manager in the seamless day-to-day running of the hotel. Your responsibilities will include:
- Working closely with department heads to ensure smooth operations
- Leading, supporting and guiding team members across the hotel
- Assisting with training and onboarding new staff
- Maintaining high standard of service and presentation
- Ensuring guests receive an exceptional experience from check-in to check-out
Your personality, experience and qualifications
You will have previous experience in a 4 or 5-star hotel and while direct experience in a similar Operations Manager role is highly advantageous, we value passionate leaders with clear evidence of strong leadership within the hospitality sector. You will bring:
- A proven track record of career progression and long-term success
- Strong leadership and people management skills
- Excellent communication skills
- A proactive, organised and guest-focused approach
- An enjoyment for delivering guest services