Operations Manager - Luxury Wellness Brand

Reports to: CEO

Department: Operations

Based at: Knightsbridge

About

Our client is a luxury beauty and wellness brand that merges ancient Ayurvedic principles and lymphatic drainage to deliver transformative treatments and products that promote holistic well-being and instant results:

Based in a Knightsbridge Flagship clinic, the brand also offers treatments and products in luxury department stores, hotels and high-end health and wellness clubs.

Role Overview

The Operations Manager is responsible for the inventory, logistics, invoicing and reporting across the Brand. This role ensures seamless day-to-day running of operations by working with the channel owners and assessing on-going needs and budgets. Ultimately responsible for the product catalogue and inventory, this role oversees the manufacturing processes, goods in, warehousing and goods out.

The role requires strong organisational skills, attention to detail, commercial awareness, and the ability to manage multiple operational responsibilities within a fast-paced luxury wellness environment.

This role is based at the Knightsbridge location, but may require regular visits to other locations including the Warehouse, Training Room and Retail/Hotel partner locations.

Role Responsibilities