PA/Medical Secretary - IPMS

Job summary

We are looking for a Medical Secretary/P.A. to join the IPMS Team at WSH. The Pain Department is made up of doctors, a psychologist, a team of specialist nurses, physiotherapists and medical secretaries.

A Medical Secretary/P.A. is needed to assist the team with their administration work and clinical typing. Part of this role will be setting up clinics and booking up follow up appointments.

Liaising with the Telephone Appointments and Waiting List Staff to ensure clinics are set up in a timely fashion and all slots are utilised.

You will responsible for your doctors day to day diary, annual leave, professional leave and study leave.

You will be dealing with patients with chronic pain conditions, these include fibromyalgia, spinal conditions, etc.

Main duties of the job

To provide a comprehensive personal assistant/secretarial service in support Consultants and associated medical team, ensuring the provision of an efficient and reliable service.

For Full details of the Job role and person specification, please see attached Job Description.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Job responsibilities

For Full details of the Job role and person specification, please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Certificate of sponsorship For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Person specification

Education and qualifications

Essential

• RSA II / III typing qualification or equivalent.
• GCSEs (including English and Maths) at grade C or above.

Desirable

• Medical Secretary qualification (AMSPAR certificate) or equivalent
• Microsoft Office qualification.

Experience and knowledge

Essential

• Previous experience as PA or secretary/administration experience
• Able to demonstrate experience and understanding of issues relating to confidentiality.
• Audio typist.

Desirable

• Previous NHS or related environment
• Patient / customer care experience.
• Medical terminology

Skills and abilities

Essential

• Audio typing.
• Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
• Accurate keyboard skills
• Clear and precise communication skills
• Organisational and administrative skills

Desirable

• Touch Typing
• Knowledge of the hospital administration system
• Understanding of databases

Personal qualities

Essential

• Friendly and helpful manner towards working duties.
• Good interpersonal skills
• Attention to detail