Parent Support Advisor

We are seeking a compassionate, proactive, and experienced Parent Support Advisor to join our dedicated team within a specialist SEND school from September 2026. This is an exciting opportunity to play a vital role in supporting families of children with special educational needs and disabilities, helping to strengthen home-school relationships and improve outcomes for our students.

You will act as a key point of contact for parents and carers, providing guidance, emotional support, and practical advice to help them navigate challenges both in and outside of school.

Key Responsibilities:

Build positive, trusting relationships with parents and carers

Provide advice, support, and signposting to relevant services and agencies

Work closely with school staff, including SENCOs, safeguarding leads, and pastoral team.

Support attendance, behaviour, and wellbeing initiatives

Assist families in understanding SEND processes (EHCPs, reviews, support strategies)

Organise parent workshops, drop-in sessions, and support groups

Liaise with external professionals such as social services, health services, and local authorities

Maintain accurate records and ensure confidentiality at all times

Successful candidates will be:

• You must be able to drive and have access to a car. (Please ensure this is in your personal statement)
• Committed to providing the best possible educational opportunities for families of children with severe and complex learning difficulties.
• Enthusiastic and motivated to work alongside other school staff and other professionals to deliver and support learning programmes tailored to individual pupil needs.
• Supportive of the school’s values and ethos, and eager to contribute to our whole-school approach.
• Committed to safeguarding and child protection procedures.
• Open to training related to Autism, behaviours that challenge (Team Teach), and other complex needs.
• Confident, self-motivated, and capable of working independently and using initiative to ensure positive outcomes for students.
• Committed to continuous professional development and self-evaluation.
• Flexible and able to travel between the Oakfield Park Sites and attend offsite meetings as required.
• Experienced in working with families and students with special educational needs (SEN).

• Relevant qualifications: Safeguarding, Working with Famiies, Level 3 qualification or above relevant to post.
• Experience using a recognised form of sign language (e.g., Makaton, BSL) and other communication methods.