Part Time Credit Controller & Customer Collections Administrator

Part time - Credit Controller / Administrator - £15-£17 per hour, Windsor based - Flexible Hours - Good railway networks and a short work from the station. Friendly working office environment.

Location: Windsor (Office Based) SL4

Hours: 2 days per week - we are flexible on days/timings - would suit a mum returner

About the Role for the Part-time Credit Controller / Administrator:

We are looking for a reliable, organised and confident Credit Controller to take ownership of our customer collections process.

This is an ideal role for someone who enjoys speaking with customers, is comfortable handling payments and can work independently with minimal supervision.

You'll be responsible for contacting customers regarding overdue payments, processing card payments securely and ensuring our debtor records remain accurate and up to date.

Main Responsibilities - Credit Control

• Contact customers by telephone regarding outstanding balances.
• Chase overdue invoices professionally and courteously.
• Take secure card payments over the telephone using Worldpay.
• Record detailed notes of all customer conversations.
• Update customer accounts in QuickBooks.
• Monitor overdue accounts and follow agreed collection procedures.
• Respond to customer payment queries.
• Escalate difficult ca...