Part-time Receptionist

Job summary

First impressions matter. As a Part-time Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Emerald Place Clinic in Surrey will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users. In this exciting role at Emerald Place Clinic, a service for people with mental health, each day brings different challenges and experiences. Working 15 a week along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post. Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges. There's also a huge range of courses on offer to help grow an

Main duties of the job

This role as a Part-time Receptionist at Emerald Place Clinic involves being the first point of contact for everyone visiting the clinic. The receptionist is responsible for greeting and assisting staff, visitors, and service users with a warm and friendly demeanor. They handle phone calls, emails, and post efficiently. Ensuring the safety and security of service users, staff, and visitors is crucial. Reception duties also include overseeing visitor sign-ins, conducting security checks, and managing keys and security badges. The position offers great scope for career development, with training opportunities available for those aspiring to progress in their career within Elysium Healthcare. The role is part-time, with working hours on Thursdays and Fridays from 8 am to 4:30 pm. The position requires professionalism, confidence, and diplomacy, along with excellent communication and interpersonal skills.

About us

Elysium Healthcare is a leading provider of mental health care, with over 8,000 employees and a network of over 80 services across England and Wales. Specializing in Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, Elysium Healthcare offers a wide range of services to meet the diverse needs of service users. The organisation is committed to providing excellent patient care and offers significant opportunities for career growth. Elysium Healthcare is part of Ramsay Health Care, a global network that extends across 10 countries with over 86,000 employees worldwide. Elysium Healthcare follows a safer recruitment process for all appointments and is committed to inclusive and accessible recruitment. The organisation values and supports its employees, offering a comprehensive benefits package designed to promote wellbeing, growth, and future security.

Job responsibilities

First impressions matter. As a Part-time Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Emerald Place Clinic in Surrey will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at Emerald Place Clinic, a service for people with mental health, each day brings different challenges and experiences. Working 15 a week along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

Join Emerald Place Clinic in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

This role is a part time role of 15 hours a week. Thursday and Friday. 8am-4:30pm.   

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Manage deliveries.

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Location: Emerald Place Clinic, Farmfield Drive, Charlwood, Horley, RH6 0BN

Emerald Place Clinic is a general adolescent inpatient unit for the care and treatment of young people aged 13 up to the age of 18. Young people who are admitted to the unit will have a primary diagnosis of mental illness across a wide range of disorders and complex needs.

These could include mental health conditions such as mood disorders and acute psychosis.  Additionally young people may have co-existing additional needs such as neurodevelopmental disorders, including mild learning disabilities or autism. A young person could also be admitted if they have disordered eating.

What You’ll Get  

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,565 (Pro Rota) 
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and parking 

 About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person specification

Qualifications

Essential

• Previous experience, computer skills, communication and interpersonal skills, professional, confident and diplomatic, GCSE English Language Grade C or above, efficient and enthusiastic, awareness of confidentiality and security, ability to work alongside a team and independently, welcoming and self-motivated.