Parts Planner - Port Talbot

Job title: Parts planner Location: Port Talbot, Swansea Salary: £27,000 – £32,000 Hours: Monday–Thursday 8:00am–5:00pm, Friday 8:00am–2:30pm We are currently recruiting for an experienced Parts Planner to join a well-established and busy material handling business in Swansea. This is a key role within the business, responsible for identifying, sourcing and ordering parts required by engineers and customers, while ensuring jobs are progressed efficiently and parts are available when needed. We are looking for someone with strong parts experience, ideally from the forklift, plant, agricultural or automotive industries. You will need to be organised, technically minded and comfortable working in a fast-paced environment where priorities can change throughout the day. Key Responsibilities Establishing part numbers and identifying the correct parts required for repairs Liaising with engineers to understand parts requirements Sourcing and pricing parts for customer quotations Ordering parts for approved quotations and stock replenishment Providing parts for over-the-counter sales Ordering tyres, attachments, cabs and automotive parts Purchasing sundry and consumable items Monitoring stock levels and re-ordering as required Arranging transportation for parts, returns and dispatches Managing warranty returns Arranging the re-working of parts such as radiators and seats Logging customer breakdowns and arranging engineer attendance Understanding customer locations and prioritising urgent requirements Communicating with suppliers regarding availability and lead times Dealing with supplier representatives, including obtaining quotations and negotiating pricing and terms Providing support to engineers with urgent parts enquiries throughout the day Issuing purchase/order numbers when required Carrying out stores counter duties Maintaining accurate records and ensuring paperwork is processed promptly Using parts manuals, supplier portals and online resources to identify and source components What We're Looking For Previous experience working in a parts-based role is essential  Strong product and parts identification skills Excellent organisational and time-management skills Strong attention to detail and good document management A professional and confident telephone manner The ability to work effectively under tight deadlines Good communication skills when dealing with engineers, customers and suppliers Package Salary: £27,000 – £32,000 40-hour working week Monday–Thursday: 8:00am–5:00pm Friday: 8:00am–2:30pm permanent position