Parts Sales Advisor

Parts Sales Advisor Dorking, Surrey £31,000 - £33,000 Bonus Full Time Permanent 37.5 Hours per Week Are you a customer-focused professional with experience in sales, parts, or a technical environment? Do you enjoy building strong customer relationships and delivering outstanding service? If so, we'd love to hear from you. We're looking for a Parts Sales Advisor to join a busy and supportive team, providing customers with expert advice and a first-class spare parts service. This is a fantastic opportunity for someone with strong communication skills who is looking to develop their career within a well-established and growing business. What's on Offer? Salary of £31,000 - £33,000 depending on experience Profit-related bonus scheme 25 days holiday plus Bank Holidays Enhanced pension scheme Life assurance (5x salary) Discount shopping portal Cycle to Work scheme Employee Assistance Programme Ongoing training and development opportunities Free onsite parking Career progression opportunitiesThe RoleAs a Parts Sales Advisor, you'll be responsible for supporting customers with their spare parts requirements, ensuring orders are processed accurately and efficiently while maintaining exceptional service levels. Key responsibilities include: Responding to customer enquiries via phone and email Identifying and supplying the correct parts for customer requirements Processing orders accurately and efficiently Providing updates on order status, availability, and delivery schedules Building and maintaining strong customer relationships Identifying opportunities to increase parts sales Supporting the team in achieving sales and margin targets Managing urgent orders and resolving customer issues promptly Assisting with continuous improvement initiatives and business growthAbout YouWe're keen to speak with candidates who have: Excellent customer service and communication skills A professional and confident telephone manner Previous experience in a sales, customer service, parts, or technical support environment Strong organisational skills and the ability to work to deadlines Good IT skills, including Microsoft Office A proactive and positive approach to work The ability to thrive in a team environment while managing your own workloadExperience within engineering, automotive, machinery, industrial equipment, plant, agricultural, or technical products would be highly advantageous. If you're looking for a role that combines customer service, sales, and technical knowledge within a supportive business that invests in its people, we'd love to hear from you. Apply today to find out more. INDENG