Pathology Specimen Reception and Transport Supervisor

Job summary

We have an exciting opportunity for a Team Supervisor to join the team in Central Specimen Reception across the South Tees Pathology department. The job involves a range of tasks that support the Pathology laboratory in receipting and processing of patient samples so that results can be generated and released to clinicians to aid diagnosis.

"The Pathology departments at South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust are working collaboratively to develop a joint service with services being delivered from all hospital sites. This will require cross site working, with the potential to work at any site as needed.

Main duties of the job

In conjunction with the Pathology Specimen Reception Line Management, supervise Healthcare Science Support Workers (HCSSW) and coordinate activities of the Pathology Specimen Reception team to provide an efficient, high-quality service across all sites. Reverting into the role of HCSSW to cover annual leave and sickness. Ensure compliance with current SOPs and laboratory guidance to ensure pre-analytical turnaround times are met, and deal with inquiries from internal and external service users, taking appropriate action as required.

Please note this post may close at sufficient applicants

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications

Essential

• NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience
• GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2)

Knowledge

Essential

• Experience in training staff
• Able to motivate staff to maintain and develop teamwork Health and safety awareness
• Awareness of Information Governance and Data Protection principles
• Good verbal communication and interpersonal skills
• Manual dexterity for procedures where fine tolerances are required
• Good organisational skills, able to multitask

Desirable

• Awareness of the external and internal environment in which the department operates

Experience

Essential

• Demonstrable experience in laboratory processes
• Leadership Experience
• Participation in audit activities

Desirable

• Demonstrable experience in laboratory processes
• Experience with automated and semi-automated analysers