Payroll And Workforce Admin

Payroll & Workforce Administrator Royal Mail Parcel Hub – Stoke-on-Trent Temporary Contract: Mid-September – End of December Hours: Approximately 30 per week Monday to Friday – 10:00-16:00 (we can be flexible on working hours) Hourly Rate: £13.85 Join One of the UK's Largest Peak Operations Pertemps is recruiting Payroll & Workforce Administrators to support the delivery of one of Royal Mail's busiest Christmas parcel operations. Supporting a workforce of up to 1,500 temporary workers each day, you'll play a vital role in ensuring workers are paid accurately, supported throughout their assignment and receive an excellent experience from their first day on site. This is a varied role combining payroll administration, workforce support and candidate care, making it ideal for someone who enjoys organisation, problem-solving and helping people. What You'll Be Doing As a Payroll & Workforce Administrator, you'll be responsible for ensuring the smooth day-to-day administration of our on-site operation. Your responsibilities will include: Payroll Administration * Accurately keying workers' hours into the system. * Checking attendance records against submitted timesheets. * Investigating and resolving payroll discrepancies. * Responding to worker pay and payslip queries. * Ensuring payroll deadlines are met each week. Workforce Administration * Supporting workers with general administration queries. * Recording holidays, absences and availability. * Maintaining accurate worker records. * Updating workforce systems with any changes. Candidate Support * Contacting workers to confirm upcoming shifts. * Assisting with holiday and absence requests. * Liaising with Shift Coordinators regarding worker availability. * Providing a friendly and professional first point of contact for temporary workers. * Helping create a positive worker experience throughout the project. Operational Support * Supporting the Hub Manager and Shift Coordinators with administrative tasks. * Assisting during busy operational periods. * Producing reports where required. * Ensuring all worker records remain accurate and up to date. We're Looking for Someone Who * Has excellent attention to detail. * Is highly organised and able to manage multiple tasks. * Enjoys helping people. * Communicates confidently and professionally. * Can work accurately in a fast-paced environment. * Is confident using computer systems. Experience Full training will be provided before the project begins previous experience preferable but not required. Project Timeline * Contract Start: Week commencing 5th October * Contract End: December 2026 Ready to Apply? Click Apply Now We're recruiting immediately, so early applications are encouraged