Pensions Operations Administrator

Pensions Operations Administrator

• Liverpool City Centre (Hybrid Working)
• £27,000 - £32,000 DOE
• Full Time | Permanent
• ASAP Start Available
• Discretionary bonus available

The Opportunity

We're working with a growing and highly respected financial services organisation seeking an experienced Pensions Operations Administrator to join their Liverpool-based team.

This is a hands-on operational role supporting the administration of pension schemes, with a particular focus on SIPP and SSAS arrangements. The successful candidate will play a key role in ensuring operational processes are completed accurately, efficiently, and in line with FCA regulatory requirements.

This is not a customer service or call centre position. We're looking for someone who has genuine experience processing pension administration work within a regulated financial services environment.

Key Responsibilities

• Process and maintain operational changes across pension schemes
• Support the administration of Terms of Business (TOB) agreements
• Manage adviser and agency changes accurately and within agreed SLAs
• Maintain accurate client, adviser and scheme records
• Assist with complaints administration, investigations and tracking
• Monitor workflows, case queues and outstanding a...