Pharmacy Technician - Fairlop PCN

Job summary

Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high quality care to local people. We are in the very fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct. This means we are able to build strong clinical teams within and across the PCNs. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 4 PCNs. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge.

Main duties of the job

We are building teams within and across the PCNs to enable peer support and team working both within and across professions. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge. Purpose of the role: Working as part of Fairlop PCN to support the Clinical Pharmacist team to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. The role will also include training and development to support the wider MDT team improving co-ordination and effective pharmacy administration within general practice, especially with relation to repeat prescribing systems and processes.

About us

Our mission in Redbridge is to strengthen, develop and support local general practice, to enable the delivery of high-quality care to local people. We are in the very fortunate position where 4 of the 5 of the Primary Care Networks (PCNs) in Redbridge are working together as part of the Redbridge-wide GP federation Healthbridge Direct. We are now at the very start of an exciting journey of building a team of over 100 additional clinical roles to support and enable the delivery of services within each of our 4 PCNs. We are building teams within and across the PCNs to enable peer support and team working both within and across professions. We have a unique opportunity in Redbridge to create something special and we want you to be part of it. We have the infrastructure, the relationships and the potential to create a team that will make a significant difference to GP practices, to outcomes for local populations, and to individual lives for patients across Redbridge

Job responsibilities

Job Title: Pharmacy Technician

Responsible to: GPs and Practice Manager

Accountable to: Clinical Lead

Hours of Work: Full Time/ Part Time

Pay : depending on experience

• MAIN DUTIES To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly. To support the achievement of the prescribing Quality and Outcomes Framework targets and other clinical targets.

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS); and

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.

The post holder will:

Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services

Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist

Assist with medication safety monitoring systems (e.g. high-risk drugs)

Liaise with clinicians and administrative staff to resolve medicine-related queries

Monitor practice prescribing and adherence to practice, local and national prescribing policies

Support patients managing long term conditions by providing health promotion and lifestyle advice

Improve service and quality through mechanisms such as audits.

Operational

Support the Clinical Pharmacists in Structured Medication Reviews e.g. organise necessary monitoring tests before SMR

Undertake patient-supporting roles to ensure effective medicines use through shared decision-making

Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication

Carry out medicines optimisation tasks including effective medicine administration, supporting medication reviews and medicines reconciliation post-discharge and other transfers of care

Assist with the development and implementation of systems to ensure safe and effective monitoring of high-risk medication

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist Clinical Pharmacists with any searches, data collection, medicine safety tasks

Work with pharmacy team to develop safe, effective and efficient systems for repeat prescribing Increase uptake of Electronic Repeat Dispensing

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Review and analyse prescribing data across the network using available tools producing reports and feedback for practices

Undertake, participate and share outcomes of clinical audits to facilitate improvement

Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance

Person specification

Qualifications

Essential

• Academic/ Vocational qualifications
• Registered with the GPhC as a Pharmacy Technician Evidence of CPD

Desirable

• Medicines reconciliation Certificate or equivalent

Experience

Essential

• Experience of prescribing / clinical systems such as SystmOne, EMIS Web
• Excellent communication skills, both verbal and written
• Good IT skills
• Good organisational skills
• Ability to work under pressure in a busy environment
• Ability to work as part of a team
• Motivational & negotiation skills
• Time management skills.
• Ability to plan, prioritise and organise workload
• Continued commitment to improve skills and ability in new areas of work
• Self-motivated, able to work collaboratively and independently
• Understanding of clinical governance and risk management

Desirable

• Recent previous experience within comparable role in General Practice
• Previous experience working within a patient facing role
• People management
• Teaching skills
• Knowledge of General Practice
• Awareness of Medicines Management agenda
• Knowledge of audit and research