Phlebotomist / Healthcare Assistant

Job summary

We are currently looking to recruit an HCA or Phlebotomis on a part time or full time basis to join our friendly and forward thinking practice. You will be part of a small but efficient nursing team and be required to work at both of our practices at Odiham & Old Basing.

We are looking for a committed individual(s) who is passionate in providing the best quality care to our patients. The successful candidate will be flexible, caring and able to cope well under pressure with conflicting priorities. Experience working in a healthcare setting is essential.

Main duties of the job

Duties may include the following...

• Phlebotomy performing venepuncture for routine and urgent blood tests
• Clinical observations including blood pressure, pulse, temperature, oxygen saturation
• ECGs and basic diagnostic tests
• Health promotion supporting patients with lifestyle advice and signposting
• Maintaining accurate patient records using clinical systems
• Supporting the wider practice team with general clinical duties

About us

This is a GP practice over 2 sites delivering care to over 13,000 patients. The partnership ismade up of 3 GP partners, supported by 8 salaried GPs. The practice and its patients are well established as are the relationships of the clinical and administrative teams. The practice has achieved high levels of QOF targets for several years.

The partners recognise how important it is not only to deliver excellent patient care but to also take care of the whole team in their collaborative approach. They have developed an amazing nursing team and are now looking to add to the team.

What we can offer you:

• 25 days plus bank holidays (Pro rata)
• NHS pension
• Access to NHS discounts
• Structured appraisal reviews
• Continued professional Development

Job responsibilities

Job Summary

Provide a phlebotomy service to patients according to good clinical practice, following practice protocols and guidelines

Main Responsibilities

• Take blood samples from patients when requested to do so or when indicated by an alert or template. Enter details on ICE and in templates where indicated.
• Measure blood pressures and record on templates.
• Test urine specimens using appropriate equipment and record as requested.
• Ensure all pathological samples are safely presented and correctly labelled for collection.
• Encourage and educate patients as to healthy lifestyles, if trained to do so
• Maintain treatment and clinic rooms in a clean and tidy condition. Ensure all consulting rooms are adequately stocked with couch-rolls, dressings, venesection and sample containers, gloves, surgical instruments and equipment and other appropriate items as per the checklist. All items in GP consulting rooms must have a minimum of 3 months shelf life
• Complete monitoring logs within the timescales indicated.

Communication & Organisation

• Provide support to and communicate regularly with other Practice colleagues to ensure continuity of care and administration; seeking help from colleagues as appropriate.
• Communicate effectively with patients and carers, recognising peoples needs for alternative methods of communication and responding accordingly.
• Attend Practice Nurse clinical meetings and contribute where appropriate
• Enter all clinical information onto computer. Observe and act upon diary dates on the computer. Ensure competence in making computer entries, seeking help from the Management staff or Doctors, if required.
• Liaise with patients doctor regarding treatment and advice being given
• Organise and prioritise workload on a day-to-day basis and work within the time-frame allocated for specific tasks.

Training & Development

• Keep up to date with good nursing practice.
• Maintain your personal development plan and present it at your annual appraisal.
• Undertake specific training when requested to do so by the Practice.
• Participate in audit where appropriate.
• Be aware of your clinical competencies. Do not attempt to undertake any procedure or give any medical advice that you are not competent to perform.
• Inform the Manager if you do not feel competent to perform any of the duties asked of you, in order for additional training to be organised.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Health & Safety

• Be familiar with all Practice Policies and Procedures and how to access them.
• Follow Practice Health and Safety procedures.
• Replace sharps boxes when two-thirds full and ensure they are kept safe awaiting collection.
• Dispose of clinical waste in the containers provided
• Follow Practice infection control procedures.
• Report any potential risks identified.

Other

• Perform any other nursing duties that the Practice may request, subject only to you being competent to perform said duty.
• Act as a chaperone when requested; assisting doctors and nurses.
• You will also undertake to perform any other duties of a general, clerical or administrative nature required of you to facilitate the smooth running of the Practice, as requested by the Manager or Doctors
• Changes in the work required from you may result from, for example; changes in legislation, changes in the way the NHS operates, changes in computer and other technology or changes in the way Medical Practice is run.

Person specification

Experience

Essential

• Understand the principles of patient confidentiality
• A knowledge of the importance and relevance of phlebotomy in the deliverance of patient care
• Previous healthcare experience

Desirable

• Previous Experience in a general practice setting

Qualifications

Essential

• Good standard of education
• Vocational qualification in phlebotomy

Skills & Ability

Essential

• Good interpersonal skills and able to communicate with patients and healthcare professionals
• Basic IT skills
• Competent, professional and polite manner
• Ability to work systematically and under pressure in a busy environment
• Ability to work alphabetically, numerically with accuracy and attention to detail
• Degree of manual dexterity required
• Good organisational skills