Prescribing Clerk

Job summary

The Chislehurst Partnership consists of two busy doctor's surgeries based in the heart of Chislehurst. We are looking to recruit a Prescribing Clerk to join our existing friendly, hardworking team.

We have a dedicated prescribing team that plays a vital role in supporting the safe and efficient management of patient prescriptions. The team is responsible for processing repeat prescription requests, handling medication queries, liaising with GPs, pharmacists and other healthcare professionals, maintaining accurate patient medication records, and ensuring all prescribing information is processed in accordance with NHS guidance and practice procedures.

This role is worked across Monday to Friday for 30 hours per week. We welcome applications from candidates interested in a job share arrangement and encourage those seeking flexible working opportunities to apply.

This role is based in the practice you will be expected to work across both sites.

We reserve the right to close this vacancy early if we receive a sufficient number of applications.

Main duties of the job

DUTIES AND RESPONSIBILITIES

• Work with clinicians to provide a responsive, safe, error free, prescription service for patients within the expected timescales
• Managing all prescription requests
• Generating prescription queries noting acute and/or past medications, medication review dates, blood test due etc
• Contacting patients where necessary
• Issuing blood test forms as required
• Expediting urgent requests
• Adding and amending patient medication on EMIS Web as required
• Liaising with local pharmacies as required
• Action instructions received via Docman
• Action tasks from all team members
• DOAC and DMARD blood monitoring based on EMIS searches
• Completion of mandatory training
• Keeping audit figures when requested

• Keeping the office tidy
• Providing holiday and sickness cover
• Anything else that is custom and practice to enable the smooth running of the Practice
• Caring for patients and each other

About us

We are dynamic, patient focused and high achieving partnership that strives to provide first class care for our 24,000 patients.

Our clinical system is EMIS which integrates with AccuRx to communicate with our patients. Home visiting is supported by our practice Paramedic and Advanced Nurse Practitioner who work alongside the Bromley Healthcare District Nursing team. We are part of a PCN which has several additional practitioners including Clinical Pharmacists, Social Prescribers, a Mental Health Practitioner, First Contact Physiotherapist and Paramedic.

Job responsibilities

JOB TITLE Prescribing Clerk

We are looking for someone who is motivated to provide the best service and;

• Recognises the importance of patient services and value every patient and their needs
• Is positive about developing their own skills and abilities throughout the entire duration of their career
• Committed to working together with the whole practice team to achieve the desired outcomes
• Who will reflect upon their own performance, accept feedback and engage in development

REPORTING TO

Contracts & Administration manager

Person specification

Experience

Essential

• Excellent organisational and administrative skills
• Strong attention to detail and accuracy
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Understanding of confidentiality and data protection

Desirable

• Previous experience in a healthcare, NHS, or administrative setting
• Competent IT skills, including experience using patient management systems (e.g., EMIS) and Microsoft Office.