Product Support Manager

Product Support Manager

Offering Circa. £50,000 - £60,000 Basic Salary plus Great Benefits!

Our client is an established and highly respected manufacturing business based in North Yorkshire. Due to continued growth, they are currently seeking a Product Support Manager to lead the Product Support team, ensuring customers, partners, and internal teams receive accurate, practical, and timely technical support.

The Product Support Managers primarily focus will be on team leadership, workload planning, reporting and on-time delivery, supported by technical guidance, escalation support, and application knowledge regarding the integration of our clients products into existing and new applications.

Product Support Manager - Key responsibilities

Lead the Product Support function, ensuring customers have the technical expertise, documentation, and guidance they need to integrate our clients products safely, effectively, and with confidence.

The Product Support Manager is responsible for providing clear visibility of team workload, setting priorities, allocating resources,...