Professional Clinical Lead

Job summary

This exciting opportunity has arisen following the retirement of an amazing and highly respected leader who has made a lasting contribution to our organisation. This is a fantastic opportunity to build on strong foundations while bringing your own ideas and ambition to the role. At its heart, this role is about people, patients, professional excellence, developing careers and talent, both within and beyond our organisation, championing research and innovation and supporting the highest professional standards.

This is a unique opportunity for an experienced and highly credible registered nurse to influence clinical practice at the highest level, working closely with the Director of Quality and People, operational leaders and system partners.

You will be a recognised clinical expert, rooted in clinical practice and will act as a role model demonstrating the highest degree of personal professional autonomy and showing commitment to development and lifelong learning. You will play a pivotal role in ensuring that patients receive safe, effective and compassionate care while helping to shape the future workforce and models of care across East Coast Community Healthcare.

If you are passionate about developing people, advancing professional practice and creating opportunities for others to thrive this could be a a really exciting next chapter for you.

Main duties of the job

You will assist the Director of Quality and People and the Deputy Director of Quality, to set clinical standards, implement them across ECCH and ensure clinical quality care across the organisation.

You will work individually and alongside other clinicians to create and develop patient care pathways based on the latest evidence which support best practice for all patients.

You will provide adhoc clinical advice with specific regard to scope of practice and pathway development.

You will provide comprehensive advice and support on nursing and AHP related matters to senior colleagues in dealing with complex concerns, complaints, clinical and critical incidents, including chairing hearing panels as required.

You will provide knowledge, leadership, advice and support to the operational teams and service heads on business and workforce planning for matters relating to nursing and AHP's, whilst ensuring the ethical and moral dimensions of clinical practice are adhered to.

You will lead by example in mentoring and supervising, ensuring adequate mentoring and supervision for all staff that deliver patient care and promote a learning culture which allows these staff to develop to their full potential.

You will lead the development of clinical research within ECCH and manage the ECCH relationship with the Research Delivery Network.

You will lead on the development and delivery of an annual clinical audit plan in collaboration with operational and quality colleagues.

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

East Coast Community Healthcare (ECCH) offers a complex range of healthcare delivered by trained clinicians and registered professionals. We are committed to excellence in clinical care, quality and safety, and this role is fundamental in assisting the organisation to embed excellent clinical practice at every level.

Job responsibilities

Expert Practitioner

A clinician who is a role model in East Coast Community Health Care demonstrating the highest degree of personal professional autonomy and shows commitment to development and lifelong learning.

Individually and alongside other clinicians create and develop patient care pathways based on the latest evidence which support best practice for all patients.

Ad hoc clinical advice with specific regard to scope of practice and pathway development.

Provide comprehensive advice and support on nursing/AHP related matters to senior colleagues in dealing with complex concerns, complaints, clinical and critical incidents, including chairing hearing panels as required.

Provide knowledge, leadership, advice and support to the operational teams and service heads on business and workforce planning for matters relating to nursing and AHP's.

Ensure the ethical and moral dimensions of clinical practice are adhered to.

Lead by example in mentoring and supervising, ensure adequate mentoring and supervision for all staff that deliver patient care and promote a learning culture which allows these staff to develop to their full potential.

Be an expert resource for colleagues including the Primary Care Homes and all clinical environments within ECCH.

Identify clinical risks, safety issues, poor effectiveness and poor outcomes and contribute to improvements.

The role may involve some clinical work to ensure maintenance of expert skills and 'hands on' mentoring and supervision.

Leadership and Consultancy

An effective leader and communicator able to motivate and inspire staff to provide optimum quality of care at all times.

Assist the Executive Director of Quality and People, and the Deputy Director of Quality in the development of strategic clinical policy and procedure and embed clinical excellence in all areas of ECCH.

Responsible for the development, implementation of research and practice education policies.

Input to and ensure all activity aligns with ECCH strategy, clinical and quality strategies, and the clinical governance agenda along with the creation of clinical strategy for the organisation.

Contribute to the development of the profession at an Integrated care system, regional and national level.

Act as Advanced Practice Lead within the organisation. Providing support for Advanced Practitioners and Trainee Advanced Practitioners. Managing and submitting ECCH Advanced Practice commissioning intentions. Report on progress through Operational Education and Training Group meeting.

Create a positive, supportive, and open culture for supporting clinical performance issues, critical incidents, near misses and complaints.

Collaborate with key partners and stakeholders including the Research Delivery Network, NHS England Education and Integrated Care System partners to establish trusted relationships that support and progress the Quality agenda .

Participate in the Governance forums of the organisation, including participation in ECCH Board subcommittees such as Quality Committee, Audit and Risk Committee and People and Culture Committee.

Line manages members of the practice education and clinical research teams and development of some operational teams.

Lead and deliver strategic priorities, programmes of work and change around models of care and clinical practice.

Act as a role model for Nurses and Allied Health Professionals maintaining a credible and visible profile, promoting a culture of compassion, candour and professional accountability.

Chair Operational Education and Training group meeting and Co-chair Clinical Audit and Research Champions meeting, providing chairs assurance for decisions made to the appropriate Board sub committees.

Provide guidance, support and advice across a range of professional and practice issues and be responsible for ensuring that performance is consistent with expected standards of practice ECCH wide, with inconsistencies being identified and remedied.

Contribute to and lead the formulation, implementation and evaluation of a wide range of national, local nursing and allied health professional strategies to ensure nursing/AHP practice is of the highest standard and meets the needs of patients/carers, and the current and future business of the organisation.

Clinical Research and Audit

Lead the development of clinical research within ECCH.

Manage the ECCH relationship with the Research Delivery Network

Promote ECCH at a system level, participate in discussions and meetings that support the quality agenda and drive improvements.

Contribute to the development and delivery of an annual clinical audit plan in collaboration with operational services and quality department colleagues.

Maintain effective audit feedback arrangements to ensure audit outcomes are shared with clinical teams, thematic learning is shared across the organisation and action plans are completed.

Training and Development

Support and promote post-registration education and training and professional development to ensure that it meets ECCH's needs.

Work with the Training and Education Teams to oversee the Continuous Professional Development of staff, including delivery and monitoring of all training. Contribute towards course content and training.

Build partnerships with Higher Education Institutions HEIs to develop and promote a range of learning opportunities.

Oversee preceptorship and collaborate in the development, mentorship and management of clinical managers and trainers.

Support the development of advanced and consultant practice, including new models of working.

Continuous evaluation of clinical practice and services leading to development based on the best available evidence.

Promote clinical audit, service evaluation and research across the organisation.

Support the work of the Training & Education teams from a clinical perspective, engaging with the HEIs as appropriate.

Contribute to quality representation for the transformation work at ECCH.

Quality and Business Management

Manage Research and Practice Education within allocated budget.

Ensure tight financial arrangements are in place to ensure all research and education income is received.

Lead on the annual bid for research delivery funding.

To support the Director of Quality and People in ensuring we provide best practice, a responsive service that is legal, equitable and safe, to meet individual needs.

Work closely with the Executive Director of Quality and People and the Medical Advisor to contribute to the development and achievement of the quality priorities/goals.

To contribute to the development of the Quality Improvement Strategy and associated implementation plan and CQC.

Actively promote and encourage organisational wide learning and education.

Provide leadership, advice and support to the operational teams and service heads on business and workforce planning for matters relating to nursing and AHP's.

Contribute to the implementation, monitoring and evaluation of the Care Quality Commission standards and ensure evidence of compliance can be produced for inspections/assessments.

Represent the Director of Quality as required at Key Strategic Groups making decisions as appropriate.

Support the educational lead with discussions with colleagues at higher education establishments to agree undergraduate and post graduate educational programmes for nursing/AHPs to support the future workforce in line with national developments and changes.

Clinical Governance and Risk Management

Ensure that the core values -- relating to dignity, privacy, cleanliness, infection control, respect and nutrition are upheld at all times.

To be responsible for effective commissioning of pre and post registration nursing and AHP programmes and to be the lead on nursing revalidation.

Work with operation teams to ensure nursing/AHP care records are comprehensive, contemporaneous and fulfil quality and legal requirements.

People Management

Direct line management for Research and Practice Education teams and support the Leadership in the Quality Directorate.

Develop positive working relationship with other clinicians and managers and wider health partners to ensure that the organisation is at the forefront of best professional practice and service delivery in relation to nursing and AHP's.

All roles within ECCH require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role.

Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word 'CARE'. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person specification

Qualifications

Essential

• Master's qualification in a relevant area of nursing or health/social care or experience of working strategically.
• Registered General Nurse with current NMC registration
• Demonstrable evidence of management qualification or equivalent experience
• Evidence of on-going professional development

Desirable

• Demonstration of extensive knowledge of the clinical, commissioning and financial environment in Clinical Care

Experience

Essential

• Senior management experience in a complex healthcare organisation
• Ability to function effectively at a senior Level
• Demonstrable leadership and management skills
• Ability to lead and manage complexity and unpredictability, to make difficult decisions and to solve problems
• Knowledge of Infection Prevention Control
• Experience of education, development and training
• Experience of leading and motivating staff
• Development and implementation of change in the delivery of health and social care
• Experience of working effectively with clinicians and health professionals across organisational and professional boundaries
• Experience of working within the policy environment within which NHS organisations and local authorities operate
• Demonstrable experience of both strategic thinking and implementation of strategy
• Experience of project management
• Experience of multi professional team working

Desirable

• Evidence of developing and introducing new methods of working, including monitoring, and evaluating systems
• Record of successful change management
• Experience of leading on safeguarding/ Quality/ PALS adults agenda
• Experience of working in a research environment

Additional Criteria

Essential

• SKILLS & KNOWLEDGE
• Extensive knowledge of relevant legislation, CQC, etc
• Key knowledge of provision, opportunities and challenges in the NHS 10-year plan
• Sound knowledge of current nursing issues both nationally, regionally and locally
• Knowledge of developments in healthcare which affect patient care
• Evidence of implementing innovative practice
• PERSONAL ATTRIBUTES
• Ability to deal with conflicting demands pressures and resilience
• Highly motivated and resourceful
• Strong leadership skills ability to think strategically
• Excellent time management
• Proven interpersonal skills
• Able to adapt to rapid change
• Able to work well under pressure and prioritise effectively
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We
• Lead| Action - My Accountability, My
• Responsibility | Respect - Respect Our
• Resources: People, Time and Money |
• Everyone - Work Together, Achieve Together)
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required

Desirable

• SKILLS & KNOWLEDGE
• Experience of delivering the Safe Staffing agenda.