Progress Coordinator - Bodmin CATU

Job summary

An exciting opportunity has arisen at Bodmin Community Hospital for a Progress Co-Ordinator to join the Clinical Assessment Treatment Unit (CATU) Team at Bodmin Community Hospital. You will play an important role in supporting the clinical staff in facilitating safe and timely discharge from hospital for patients.

You will help provide a seamless service for patients which will include cross boundary and collaborative working with the multi-disciplinary teamalong with colleagues in Adult Social Care and other outside agencies in the community setting.

This is an ideal opportunity for an enthusiastic and dynamic individual. You will need to have good interpersonal skills, IT skills and possessexcellent communication and organisational skills.

We will offer a supportive working environment in which to continue to develop your skills, a structured in-service training programme andappraisal and supervision systems.

This post to include occasional weekends and bank holidays on a rota basis. Shift split over the week to be discussed at interview and agreed with successful applicant.

Main duties of the job

• To assist with the efficient day to day running of discharges, providing administrative and clerical support to the team, providing a 7-day service. This post will be required to work flexible hours to meet the requirements of the post depending on service provision.
• To monitor patients, progress and report back progress / inform the team or referrer of any problems regarding timing of interventions, including equipment ordering /delivery and organisations of on- going care.
• To act as a link, liaising with other agencies and departments, to provide efficient and effective communication to expedite progress towards the chosen home environment.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. We are based in one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person specification

Education / Qualifications and Relevant Experience

Essential

• Knowledge of Microsoft Office Applications
• NVQ 3 Business Administration or equivalent knowledge or experience
• Excellent administrative experience
• To have worked independently without direct supervision.

Desirable

• ECDL
• Relevant experience within the Health Service

Skills and Aptitude

Essential

• Excellent written communication skills
• Highly developed organisational skills
• Good problem solving skills

Desirable

• Knowledge of Integra and other health related systems, eg PAS

Knowledge and Abilities

Essential

• Excellent verbal and written communication skills
• Ability to prioritise workload.
• Customer Care