Project Manager
TALENT INTERNATIONAL UK LTD
Charing Cross · posted 22 August 2026
Salary
£500 – £540 an hour
Job type
temporary
Location
Charing Cross, Greater London
Category
Management and Consultancy
Job Description:
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Project Manager - CRM, CCaaS and CX Transformation
Location: Windsor (Hybrid working 1-2 days a week onsite)
Type: 6 months rolling contract
Currently I am looking for a Project Manager to lead a multi-workstream transformation programme across CRM, Contact Center (CCaaS), and Customer Experience (CX).
Key Responsibilities
Lead end-to-end delivery of CRM, telephony, and CX projects from initiation through post-go-live.
Coordinate cross-functional teams across Customer Operations, IT, Digital, PMO, and vendors.
Establish governance (RAID), manage budgets, and oversee resource planning.
Drive operational readiness, user adoption, and process change for service teams.
Requirements
Proven delivery on major platforms: Salesforce, Dynamics 365, ServiceNow, Genesys, Amazon Connect, Five9, or NICE .
Expertise in both Agile and Waterfall methodologies.
Strong stakeholder alignment skills; experience in regulated sectors (Finance, Utilities, Telecoms) is a plus.
PRINCE2, PMP, or Agile certification. xwzovoh
Project Manager - CRM, CCaaS and CX Transformation
£500.00 - £540.00 / hr
Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at .uk
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Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Project Manager - CRM, CCaaS and CX Transformation
Location: Windsor (Hybrid working 1-2 days a week onsite)
Type: 6 months rolling contract
Currently I am looking for a Project Manager to lead a multi-workstream transformation programme across CRM, Contact Center (CCaaS), and Customer Experience (CX).
Key Responsibilities
Lead end-to-end delivery of CRM, telephony, and CX projects from initiation through post-go-live.
Coordinate cross-functional teams across Customer Operations, IT, Digital, PMO, and vendors.
Establish governance (RAID), manage budgets, and oversee resource planning.
Drive operational readiness, user adoption, and process change for service teams.
Requirements
Proven delivery on major platforms: Salesforce, Dynamics 365, ServiceNow, Genesys, Amazon Connect, Five9, or NICE .
Expertise in both Agile and Waterfall methodologies.
Strong stakeholder alignment skills; experience in regulated sectors (Finance, Utilities, Telecoms) is a plus.
PRINCE2, PMP, or Agile certification. xwzovoh
Project Manager - CRM, CCaaS and CX Transformation
£500.00 - £540.00 / hr
Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at .uk