Quality Manager

Quality Manager Hertfordshire Monday to Friday + Plus benefits Quality Management | ISO9001 | Continuous Improvement | Manufacturing Quality | Audit & Compliance Are you an experienced Quality Manager looking to take ownership of a growing quality function within a manufacturing environment? Our client is seeking a proactive quality professional to lead quality assurance activities across operations, suppliers, and customer support, ensuring high standards are maintained while supporting business growth. What You'll Be Doing as a Quality Manager * Leading and developing the company's quality management framework to support operational excellence * Managing audit programmes and ensuring compliance with recognised quality standards * Driving continuous improvement initiatives to reduce defects, improve consistency, and enhance customer satisfaction * Investigating quality concerns and overseeing corrective and preventive action programmes * Acting as the key point of contact for customer quality issues and supplier performance matters * Working closely with Manufacturing, Engineering, and Test teams to improve process capability and product quality * Monitoring quality performance metrics and identifying trends, risks, and improvement opportunities * Supporting supplier development activities to strengthen quality throughout the supply chain * Promoting a proactive quality culture focused on prevention and long-term improvement * Providing quality-related reporting and recommendations to senior management What We're Looking For as a Quality Manager * Previous experience in a Quality Management role within a manufacturing environment * Strong knowledge of quality management systems and audit processes * Experience managing customer quality concerns, investigations, and improvement activities * Ability to analyse performance data and identify opportunities for process improvement * Strong understanding of root cause analysis and structured problem-solving methodologies * Excellent communication and stakeholder management skills * Ability to influence positive change across multiple departments * Organised and confident working within a fast-paced operational environment * A practical, hands-on approach to quality leadership and continuous improvement If you're a driven Quality Manager looking for an opportunity to shape quality strategy, improve operational performance, and make a lasting impact within a growing manufacturing business, click apply now or contact Molly Brooks at ProTech Recruitment for a confidential discussion