Quality Manager

The Role: Quality Manager Location: Northampton Salary: Circa £45k Shift: Monday to Friday 42.5 hrs per week Status: Permanent Role Summary: * To ensure all products comply with food & feed safety, quality and legality requirements and ensure all staff comply with food & feed safety, quality and legality procedures and policies. * Ensure that Weekly/Monthly audits are carried out and review records generated by Supervisory, Team Leaders and Production line staff, and verify against company’s best practice. * Complete ad-hoc Quality reports and summaries when required. * Control of the quality manual: Updating, maintaining and ensuring company compliance with current legislation/customer/governing body standards. * Control of documents: Updating and maintaining company documents. Updating and maintaining records/forms and ensuring correct usage. * Customer focus: monitoring of requirements and needs of customers. Authorization of specific individual requirements. * Liaising and Planning of quality procedures, policies and work instructions: Creating, maintaining and assisting in the production and amendment of procedures, policies and work instructions. * Ensure competence, awareness, and training. Ensure all staff have the correct training for their specific job and provided with relevant P.P.E. * Communication with Customers: Monitoring and measurement of customer satisfaction and complaints. Identify trends and patterns and use them for continuous improvement. * Manage the External audits (BRC, ORGANIC, TASCC, UFAS). Maintain standards, identifying areas of non-conformity and advising where necessary of changes that need to be made. * Ensure Internal Audits are carried out to schedule. * Ensure that Control of non-conforming product and service: Inspect returned parts. Quarantine infected stock. * Communication of Corrective and preventive actions: Investigate customer complaints where requested. Supply reasons why errors occurred and identify and put in place actions to ensure these do not re occur. * Control of internal and external standards: Maintain and issue appropriate standards to required departments. * Dealing with customers and suppliers: Communicate via e-mail and telephone or if appropriate in person with quality personnel from various suppliers and customers. * Responsible for the Pest Control Management on Site – liaising with Site Manager and Managing Director to set up pest control contracts and ensure overall management of the contract. * Ensure that the management of Mycotoxins testing is carried out correctly and according to specified guidelines. * Monitor/completion of maintenance inspection reports. * Comply with all Health & Safety Regulations in accordance with the Health & Safety Act 1999. The ideal candidate profile will look something like this: · Quality Assurance Experience · Knowledge of Food Manufacturing · Food Hygiene Certificate · Audit Qualification · HACCP trained. · BRC Experience · Strong managerial experience · The ability to coach and educate staff in best practice. · Excellent communication skills · Ability to handle and deal with challenges and opportunities to support integral improvements within the business. · Flexible, adaptable with a positive outlook. Full support and training will be given for the right candidate who has some of the skills required