Receptionist/Coder (Anima)

Job summary

We are looking for a receptionist/Coder (we use anima) to join our friendly, busy practice. The hours will be approximately 32/37.5 hours per week.

This is a permanent position.

Annual salary to be discussed depending on experience.

Experience of GP reception and coding/System1 preferred but not essential.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Using Anima to process and code all medical correspondence coming into the practice.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

This is a very busy but rewarding position.

Main duties of the job

Responsible to senior receptionist/Practice Manager

The successful candidate will have excellent communication and organisational skills. Flexibility is imperative due to the nature of the role.

About us

A busy teaching practice with 16000 patients based over 3 sites.

We have 7 partners, 2 salaried GPs, 4 nurse practitioners, 9 practice nurses, Nursing Associate and HCAs and a good team of administrators and receptionists.

CQC good

Friendly, supportive team.

Good holiday package, starting at 5 weeks + bank holiday allowance + access to nhs pension

Job responsibilities

Responsible to senior receptionist/practice Manager

• Receiving patients consulting with members of practice team
• Make and receive calls as required.
• Take full messages when needed.
• Processing repeat prescriptions.
• Be able to cover all reception positions as necessary
• Process appointment requests for today, future appointments from patients by telephone and F2F.
• Deal with visits requests
• Dealing with general day to day queries.
• Scanning documents into patient records and code them via anima.
• Opening and closing of premises

• To deal with tasks and EDIs
• Registrations of new patients computer data entry and medical records.
• Process patients change of address computer data and medical records (have knowledge of practice area)

Person specification

Qualifications

Essential

• GCSE grade A to C in English and maths
• Good communication skills

Desirable

• Amspar,
• customer care,
• Previous experience of working in primary care
• Previous experience of coding or using Anima