Receptionist

Front of House / Receptionist Location: Gravesend, Kent Salary: Circa £25,500 per annum Diamond Search Recruitment is advertising this vacancy on behalf of our client. Our client is a long-established and highly respected legal firm with offices across Kent. They are committed to providing a professional, approachable and client-focused service, while offering a supportive and collaborative working environment for their staff. We are seeking an experienced and professional Front of House / Receptionist to join the busy Gravesend office. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment while ensuring the smooth day-to-day running of reception. This is a varied role requiring excellent communication skills, strong organisational ability and a proactive approach. You will provide exceptional customer service, support fee earners and colleagues with a range of administrative duties, and help maintain the efficient running of the office. Key Responsibilities Reception & Client Care * Provide a professional, friendly and welcoming reception service to clients and visitors. * Answer, screen and direct incoming telephone calls promptly and professionally. * Meet and greet clients and notify fee earners of their arrival. * Manage meeting room bookings and ensure rooms are prepared for client meetings. * Maintain reception, client waiting areas and meeting rooms to a high professional standard. * Offer refreshments to clients and visitors where appropriate. Administrative Support * Open, sort, scan and distribute incoming post to the relevant fee earners. * Prepare outgoing post. * Assist with photocopying, scanning, printing and document preparation. * Provide general administrative support to fee earners and support staff. * Assist with booking couriers and arranging deliveries where required. * Order and maintain office supplies. * Support other office locations where required. About You The successful candidate will be professional, approachable and confident working in a busy legal environment. You will have: * Previous experience as a Receptionist within a law firm – essential. * Excellent communication and interpersonal skills. * A professional, friendly and approachable manner. * Strong organisational skills and the ability to prioritise a busy workload. * An excellent telephone manner and strong customer service skills. * Excellent attention to detail and accuracy. * Confidence using Microsoft Office and general office systems. * The ability to work independently and as part of a team. * A proactive, flexible and positive approach to work. * A commitment to delivering an excellent client experience and maintaining high professional standards. * Previous experience handling confidential information with discretion. This is an excellent opportunity for an experienced legal receptionist or front-of-house professional to join a well-established and highly regarded legal environment. Diamond Search Recruitment is acting as an employment agency in relation to this vacancy