Regulatory Support Officer

Regulatory Support Officer Location: Wyre Forest House, Kidderminster, DY11 7WF Field-Based Across Worcestershire (own vehicle required, mileage expenses payable) Pay Rate: £15.31 per hour PAYE or £19.45 Umbrella Contract Length: 3 to 6 months Hours: Part-time or Full-time, Monday to Friday (minimum 20 hours per week) Immediate start available for suitable candidates About the Role We are seeking a Regulatory Support Officer on behalf of Bromsgrove District Council to support the Licensing Team with the enforcement of pavement licensing across Worcestershire. This is a varied field-based role involving visits to businesses, engagement with the public, investigation of complaints, evidence gathering, and supporting wider regulatory enforcement activities. The successful candidate will help ensure businesses comply with relevant legislation while delivering excellent customer service. Key Responsibilities Support pavement licensing enforcement activities across Worcestershire. Conduct site visits and inspections. To undertake interventions at lower risk food business premises, to ensure compliance with the relevant legislative requirements. Investigate low-level complaints and service requests. Gather evidence, take statements, and support enforcement actions. Provide advice and guidance to businesses and members of the public. Prepare reports, correspondence, and maintain accurate records. Liaise wit...