Relief House Manager

Position

Relief House Manager

Location & Compensation

Estates in and around Glasgow, Scotland. Flexible hourly rate of £14.46 with mileage reimbursement. Schedule will be agreed with the Operations Manager.

Benefits

• Group personal pension
• Life assurance
• Medical screening
• Comprehensive induction and training
• Excellent career progression opportunities
• Opportunity to work in stunning surroundings

Key Responsibilities

• Welcoming new homeowners and helping them settle in
• Providing a friendly front‑of‑house service and assisting visitors
• Offering support, guidance, and communication between homeowners, families, and service partners
• Managing the estate, ensuring it is safe, secure, and well‑maintained
• Responding to emergencies with professionalism
• Facilitating social interactions and helping homeowners enjoy their retirement

Candidate Profile

• Excellent communication skills and a “can‑do” attitude
• Extensive experience in a customer service role
• Professional approach with high standards
• Flexibility and reliability for out‑of‑hours calls
• Resilience and effective problem‑solving skills
• Basic health and safety awareness (preferred)
• Good computer literacy, including Microsoft Word and Outlook
• First aid qualifications (preferred)

Equal Opportunity

McCarthy & Stone celebrate diversity and promote equality and inclusion among colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy & Stone does not currently offer sponsorship and will only consider candidates with the right to work in the UK without sponsorship.