Reservations Agent

Customer Services Executive – Temp to Perm 📍 Location: Between Spalding & Boston 🕒 8 hours per day | Working hours between 10:00am – 6:00pm Our client is looking for a Part Time Customer Services Executive to join their friendly and supportive team on a temporary to permanent basis. This is an excellent opportunity for someone who enjoys speaking with people, delivering great customer service and working in a busy, fast-paced environment. Key responsibilities include: * Making outbound calls to customers to confirm and update information (approximately 150 calls per day) * Providing accurate updates and maintaining customer records * Supporting the team by handling overflow inbound calls * Assisting customers with booking amendments and cancellations * Delivering a professional and positive customer experience at all times What we’re looking for: * Confident and professional telephone manner * Strong communication and customer service skills * Comfortable working to call volumes and targets * Good attention to detail and administration skills * Ability to work effectively as part of a team This is a fantastic opportunity to secure a permanent role with a well-established business and become part of a great team environment. Interested? Contact Lee at Integrity Plus today for more information or to apply