Reservations Manager

Reservations Manager - Hemel Hempstead | From £34,000 + fantastic hotel benefits and career opportunities We're looking for an experienced Reservations Manager to join a well-established hotel in Hemel Hempstead. This is an exciting opportunity to combine reservations expertise with event coordination, working in a busy hospitality environment with excellent transport links and a strong corporate and leisure customer base. Why apply for this Reservations Manager role? You'll enjoy a rewarding package designed to recognise and support you: You'll receive discounted stays for friends and family You'll enjoy 50% off dining in restaurants and bars You'll have access to an Employee Assistance Programme with 24/7 confidential support You'll benefit from high-street discounts across shops and experiences You'll have access to the Cycle to Work Scheme, with up to 40% savings on bikes You'll be recognised through monthly and annual team member service awards Key Responsibilities: This varied role combines managing reservations with planning and coordinating events. You'll be responsible for: Overseeing booking processes and ensuring reservations are accurate Coordinating events from the initial enquiry through to execution Communicating with clients to understand their requirements and deliver excellent service Managing event logistics and liaising with internal teams and suppliers Ensuring bookings are fully documented and enquiries are handled promptly What we're looking for: We're looking for someone organised, proactive and confident working in a busy hospitality environment. Experience in reservations, event management or hospitality administration Excellent organisational and communication skills Ability to manage multiple bookings and coordinate event logistics A customer-focused approach with strong attention to detail Confidence working proactively and collaboratively as part of a teamIf you're ready for your next Reservations Manager opportunity in Hemel Hempstead, with the chance to develop your reservations and events experience within a reputable hotel, we'd love to hear from you. Apply now and take the next step in your hospitality career. Job Number │ 48921 / INDFOH Location │ Hemel Hempstead Role │ Reservations Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy