Road Freight Operator

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export. ROLE: Road Freight - Import or Export LOCATION: Southall BASIC SALARY: £30k to £35k. HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pm ROLE: * Plan, book, and manage road freight transport for inbound and outbound shipments * Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules * Monitor shipments and proactively resolve delivery delays or transport issues * Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents) * Track transport costs and support cost control initiatives * Provide transport partners with precise collection and delivery instructions. * Monitor incoming emails to identify, flag, and escalate potential operational issues. * Monitor and report on KPI performance to ensure operational targets are met. * Support customs processes. * Be willing to participate in an on call weekend rota to support operational continuity. * Carry out general ad hoc duties to support the wider Operations team. Coordination & Communication * Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams * Provide regular shipment and order status updates to stakeholders * Escalate risks to service levels or supply continuity when necessary * Ensure compliance with company policies, transport regulations, and health & safety standards * Maintain accurate records and documentation and upload and file in the platform. * Identify opportunities to improve logistics efficiency and purchasing processes Skills and Competencies * Strong understanding of road freight operations and logistics processes including customs * Experience with purchase order systems and ERP software * Excellent organisational and time-management skills * Strong attention to detail and accuracy * Effective communication and negotiation skills * Ability to work under pressure and meet deadlines Knowledge & Experience * Previous experience in logistics, transport coordination, or supply chain operations * Experience managing purchase orders and supplier communication * Familiarity with UK and EMAT road transport regulations and customs(desirable) * Worked with Cargo Wise and Lima (desirable)