Route Planner

About The Role At AO, we're passionate about making life easier for our customers. Every day, our teams work behind the scenes to deliver brilliant service and ensure everything runs smoothly from click to delivery and installation. We're looking for a highly organised and analytical Route Planner to join our Premium Installations team. You'll plan and optimise routes across our Gas and Electric fleets, helping deliver excellent customer service while maximising efficiency. Working closely with operational teams, you'll manage route changes, monitor capacity and support escalations to keep our installation network running smoothly. If you thrive in a fast-paced environment, enjoy solving planning challenges and love working collaboratively, we'd love to hear from you. Job Type: Full time and permanent contract Shift Pattern: 4 on 4 off / 6am- 6pm Hours: 40.25 Here's What You Can Expect To Be Doing Plan, optimise and schedule the final premium installation plan for Gas and Electric fleets Manage escalations and special requests with Installation teams. Optimise routes using Paragon software to maximise efficiency and customer service. Review and approve final routing plans, ensuring all legal, operational and business constraints are met  Monitor regional capacity and adjust plans to meet changing demands   Collaborate with operational teams to maintain delivery performance and minimise service disruption AO is for Everyone We should all feel like we belong. That's why we’re creating a welcoming and inclusive place to work. We know that being different together is our superpower and we celebrate that because it makes us stronger, more creative, and better at what we do. We welcome applications from everyone, so we can make reasonable adjustments to our interview process that meet your needs. And our hybrid working model is set up so you’ve got the flexibility to get that work-life balance just right. Our Benefits 24 Days holiday At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days( x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page