Roving Support Manager

Job Title: Roving Support Manager As a Roving Support Manager, you will be responsible for supporting the efficient and profitable functioning of the branchs, coordinating operations by working in several physical locations within a regional areawhile delivering exceptional customer service. You will lead a team and work closely with other departments to achieve organizational goals. Hours : Full Time40 hours Mon-Fri + Saturday on rotation What can we offer you? Company Car 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments above your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have previous management experience in the service industry. Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. Main Duties Identify and convert sales opportunities, motivate team in upselling of incremental products, Identify new business opportunities and partnerships, conducting market research and competitor analysis to stay ahead in the industry. Manage all thrifty processes and procedures in line with audit criteria Ensure colleagues are fully trained in line with company guidelines. Work within Service Level Agreements and drive performance improvement ensuring the branch meets all its KPI objectives. Ensuring the security of the branch and its assets, reporting any risks or security events to the Security Manager as soon as possible. Effective communication with your Senior Location Manager and colleagues to collectively deliver success. Manage your time proactively to ensure branch performance is on target. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. Apply now !

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