SaaS Customer Success Associate – Start Your Career

Ocho People in Belfast, UK, is seeking an entry-level Customer Success Executive. You will be the first point of contact for clients using our SaaS platform for SEO and AI-search visibility, handling queries and complaints end-to-end via email and chat, with occasional calls.

This role suits a curious, calm individual who communicates clearly in writing, manages multiple tickets, and stays close to product teams to ensure issues are fixed, not logged.