Sales Administrator

Sales Administrator - Redhill Are you an organised, customer-focused administrator who enjoys keeping things running smoothly from initial enquiry right through to delivery? We're looking for a Sales Administrator to join a busy and friendly Sales team within an established business based in Redhill. This is a varied role where you'll be supporting customers, processing quotations and orders and working closely with teams across the business to make sure everything is accurate, on time and delivered with a great level of service. The role Working as part of the Sales team, your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and processing customer orders Managing orders from initial enquiry through to delivery Keeping customers updated on progress and resolving day-to-day queries Liaising with internal teams including Production, Stores, Engineering and Finance Maintaining accurate customer and order information on CRM and ERP systems Arranging deliveries and completing associated documentation Following up on outstanding orders, delivery details and payment information Supporting warranty claims and customer documentation where required Ensuring information is accurate and orders are processed correctly first time Supporting the wider Sales team with general administration during busy periods What we're looking for You'll ideally have previous ex...