Sales Advisor
911 Staffing Ltd
Swindon
Salary
£40,000 – £60,000 a year
Job type
permanent
Location
Swindon, England
We are recruiting now for results driven Sales Advisors to join a passionate & vibrant team!
If you are passionate about travel and would like to be part of creating someone elses Dream Holiday / Travel experience', then this role could be perfect for you
This Sales role involves handling INBOUND telephone & web enquiries - No cold calling!
Although a natural flair for sales is required you will receive a 4 week onboarding / training programme to give you all the tools & information you require to hit the ground running ..... For top performers there will be future opportunities to visit international offices!
About the Sales Advisor Role:
Basic salary of £25K per annum + uncapped commission.
Realistic OTE £30K-£40K in Year 1 and Year 2 and beyond £40K-£60K
Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
You will be working on a 5 out of 7 day rota basis between the hours of 8.45am-8pm
Permanent role
Based in Royal Wootton Bassett (car parking on-site)
Sales Advisor Role Duties:
Handle a mixture of inbound sales calls and Web site driven leads, identify customer needs using a sales approach
Build rapport quickly and recommend tailored cruise-and-tour holiday packages
Present complex, high-value itineraries with confidence and expertise
Create meaningful customer engagement, overcome objections, and close sales
Offer alternative solutions when original itineraries do not align with client preferences
Finalise accurate calculations for the cost of holiday packages & complete booking administration with precision and compliance
Collaborate within a high-energy sales team to drive collective performance
Adhere to call centre compliance standards, including ABTA regulations, and data protection policies
Skills required for the Sales Advisor Role:
First class customer service skills
Sales experience within a call centre environment is desirable
Excellent written and verbal communication skills
Ability to establish rapport with customers and build relationships
Be highly motivated & results orientated
Good working knowledge of Microsoft software & ability to manage multiple systems
Ideally you will have sales experience in travel, retail or luxury / premium brands, but full training will be provided
If you are you ready to embark on a journey selling bespoke travel packages then we would love to hear from you
You may have worked in the following capacities;
Sales Associate, Sales Representative, Retail Sales consultant, Luxury sales specialist, Customer service Associate, Sales Consultant, Brand Ambassador, Retail Associate, Sales Advisor, Showroom Sales Representative, Call Centre Advisors
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