Sales & Installations Administrator

Sales & Installations Administrator Overview We are seeking an organised and proactive Sales & Installations Administrator to support our Sales & Installations Teams. The successful candidate will be responsible for scheduling installations and acting as a key point of contact between customers and fitting teams. Previous experience within the glazing, door and window, or wider construction industry is highly desirable. Key Responsibilities Coordinate and schedule installation appointments efficiently Communicate with customers and fitting teams via telephone and email Support the Installations Team with day-to-day scheduling and administration Monitor installation schedules and resolve any issues or changes Maintain accurate records using internal databases and spreadsheets Ensure a high level of customer service at all times Skills and Experience Previous experience in the glazing, door and window, or construction industry preferred Strong telephone manner and confident communication skills Ability to multitask and manage changing priorities Comfortable working unsupervised and using own initiative Able to work effectively under pressure Excellent organisational skills with strong attention to detail General administrative experience, including databases, spreadsheets, Microsoft Word and Outlook Personal Attributes Adaptable and flexible approach to work Reliable, professional and customer-focused Strong problem-solving skills Salary & Benefits Competitive salary, dependent on experience starting at £13.50/hour Full-time, permanent position 8.30am-4.30pm Monday to Friday Company workplace pension scheme Paid 21 days holiday entitlement plus Bank Holidays On-the-job training and ongoing support Opportunity to develop within a growing and established company Supportive team environment