Salesforce CRM Manager

Salesforce CRM Manager

London

Up to £70,000

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

A global rapidly growing digital lifestyle organisation is looking for a Salesforce CRM Manager to join their small but mighty inhouse Salesforce team. With experience of Sales Cloud, Service Cloud and ideally Marketing Cloud the successful candidate will come with a love for everything Salesforce, energy and ideas.

The ideal person will have 3-5 years Salesforce experience, strong Salesforce Administration skills and experience working with Service Cloud. A Salesforce certification for either Administrator or Service Cloud is highly desired.

As Salesforce CRM Manager you will not be required to manage a team but be responsible for the management of the CRM itself.

The main responsibilities are:

• To provide solutions and improvements for current processes with the Salesforce CRM
• To provide rapid resolution to support tickets in a fast-moving environment.
• Occasionally present and advise of new functionality and improvements made to the Salesforce system to senior stakeholders and CRM users.
• Be involved in projects and driving those projects forward
• Drive improvements across CRM performance
• Create, enhance, and maintain automations using flows and process builder
• Complete general Salesforce Administrator duties
• Troubleshoot operational issues, plan process changes, and fix root causes for technical business problems
• User account administration, new accounts, password changes, lockouts and territory creation
• Setup and run reports and dashboards

Our client operates on a hybrid working policy, offering 3 days in the office and 2 days remote and the offices are based in central London and have a really relaxed, flexible social office culture. xwzovoh

Interviews are happening asap so to avoid missing out apply today or send your CV directly to

Please note, sponsorship is not available for this role.