Senior Administrator - Apprenticeship Opportunity

Job summary

The Neurodiversity Care Group covers Autism services across Doncaster and Rotherham and we are looking to recruit an additional Senior Administrator to support the clinical team across the Neurodiversity directorate.

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

To support the clinical teams with all admin duties including dealing with service users and their family's queries, arranging and monitoring appointments, producing outcome letters/reports alongside other admin duties.

To support the direct and wider management team whilst working closely with the Admin Lead to ensure safe and efficient day-to-day running of the services.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****

We reserve the right to close the vacancy early if there are a high amount of applications

Person specification

Qualifications

Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking

Desirable

• Supervising colleagues
• Utilising online patient records systems

Knowledge

Essential

• Understand importance of maintaining confidentiality and security of information

Skills/ Abilities

Essential

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages but verbal and in writing