Senior Administrator - Client Services

Our Client is a global specialist in corporate, fund and active wealth services and is looking for a Senior Administrator (Client Services) to work closely with Client Directors, support junior team members, and play a key role in managing risk, improving profitability, and strengthening long-term client relationships. The Senior Administrator will: * Manage a diverse and complex portfolio of trust and corporate structures * Act as a key point of contact for clients, intermediaries, and stakeholders * Ensure statutory, regulatory, and administrative requirements are met to a high standard * Deliver timely, accurate, and professional client communication * Identify opportunities to enhance client service and develop new business * Act as Director on client companies, subject to Senior Management approval * Meet personal targets for time recording, utilisation, and working capital * Monitor and control WIP across your client book * Support prompt billing and fee collection * Work with Client Directors to improve portfolio profitability * Coach junior colleagues on billing, cash collection, and commercial awareness * Identify and mitigate risk within your client portfolio * Ensure compliance with local regulatory and governance requirements * Escalate issues in line with internal policies * Support strong relationships with regulators through high standards of governance * Provide technical guidance and mentorship to junior team members * Promote best practices and positive behaviours * Support team morale, development, and performance The ideal candidate for the role of Senior Administrator will: * Hold or is studying towards a relevant professional qualification * Willing to maintain ongoing CPD in line with qualification requirements * Significant experience in trust, fiduciary, or wealth administration * Proven track record of servicing high net worth clients * Strong technical knowledge of trust and corporate structures * Experience handling complex transactions and client requirements * Ability to clearly explain technical matters to clients and colleagues * Client focused with excellent relationship building skills * Highly organised with strong prioritisation and time management abilities * Professional, adaptable, and confident under pressure * Self motivated with a strong drive to exceed targets