Senior Administrator

Job summary

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

To provide comprehensive administrative and secretarial support to the Children and Young People's Intensive Mental Health Services (CYPIMHS) and Eating Disorders Services, including CAMHS Crisis & Intensive Home Treatment (CCIHT), Inspire Inpatient and Day Services, and associated CYPIMHS pathways. The post holder will contribute to the effective and efficient delivery of services through the provision of high-quality administrative support, ensuring the accurate management of information, patient records, referrals, appointments, and service communications.

The post holder will work as part of the wider administrative team, providing cross-cover and flexible support across CYPIMHS and Eating Disorder Services, including Community Eating Disorders and the Eating Disorders Intensive Treatment Team (EDITT), during periods of annual leave, sickness absence, or service need. The role will support the engagement of children, young people, and families, and contribute to the delivery of safe, responsive, and patient-centred services.

Main duties of the job

Provide administrative and secretarial support across CYPIMHS and Eating Disorders Services, including CAMHS Crisis & Intensive Home Treatment (CCIHT), Inspire Inpatient and Day Services, Community Eating Disorders, and EDITT, as required.

To provide comprehensive administrative and secretarial support to the Children and Young People's Intensive Mental Health Services (CYPIMHS) and Eating Disorders Services, including CAMHS Crisis & Intensive Home Treatment (CCIHT), Inspire Inpatient and Day Services, and associated CYPIMHS pathways. The post holder will contribute to the effective and efficient delivery of services through the provision of high-quality administrative support, ensuring the accurate management of information, patient records, referrals, appointments, and service communications.

There will be a requirement to provide a service between 8.00 am and 8.00 pm over a six-day period, Monday to Saturday, to meet the needs of children and young people and support service delivery. The post holder will work as part of the wider administrative team, providing cross-cover and flexible support across CYPIMHS and Eating Disorder Services, including Community Eating Disorders and the Eating Disorders Intensive Treatment Team (EDITT), during periods of annual leave, sickness absence, or service need. The role will support the engagement of children, young people, and families and contribute to the delivery of safe, responsive, and patient-centred services.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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Job responsibilities

For further information with regards to this vacancy please see the attached Job description and Person Specification.

Person specification

Qualifications and Knowledge

Essential

• 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning OR demonstrable experience within A&C field at Advanced level
• 3 or more GCSE/O levels which must include English and Maths
• Basic knowledge of the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Programme
• Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL

Experience

Essential

• Demonstrable experience of practice and procedures relevant to the area of work
• Experience of using a range of IT systems, including Microsoft Office applications
• Experience of preparing agendas and papers, writing minutes, noting and monitoring the completion of actions

Desirable

• Working knowledge of mental health, learning disabilities and autism services.
• Experience of audio/use of Microsoft Teams

Skills and Competencies

Essential

• Able to demonstrate inter-personal communication skills
• Able to plan and prioritise effectively
• Good telephone manner
• Ability to commute between the various sites