Senior Client Service Expert: Complex Journeys & Resolution
JPMorganChase
City of Edinburgh · posted 20 August 2026
Location
City of Edinburgh, Scotland
Category
Sales, IT & Technology
JPMorgan Personal Investing in Edinburgh is seeking a Client Service Subject Matter Expert to own complex client journeys from handover to resolution and deliver a high-quality experience across phone, email, and chat.
You will help identify root causes and recommend practical service enhancements while collaborating with Operations, Transfers, Product, Tax, Compliance/Risk, and Technology to drive timely solutions.
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