Senior Client Services Lead — Strategy & Growth
BT Group
Cardiff · posted 20 August 2026
Location
Cardiff, Wales
Category
Management & Operations
BT Business is seeking a Senior Client Services Lead to own the PSBA relationship, shaping service strategies and driving performance against contracts and SLAs. You will lead cross-functional teams, influence senior stakeholders, and champion continual service improvement to deliver exceptional customer outcomes.
The role requires eligibility for UK security clearance and offers a comprehensive benefits package and flexible working arrangements.
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