Senior Customer Care Advisor - Complex Queries & Impact
Barclays
City of Edinburgh · posted 18 August 2026
Salary
£27,700 a year
Location
City of Edinburgh, Scotland
Category
Management & Operations, Sales
Barclays in Edinburgh is hiring a Senior Customer Service Advisor to support Retail Banking customers in branch or local hubs. You will handle complex queries with empathy, provide guidance, and be the friendly face across channels.
The role requires 5 days per week, including some weekends, with a starting salary of £27,700. Join a collaborative Customer Care team, receive full training, and access a core benefits package including pension, private medical insurance, life insurance and income
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