Senior Customer Care Coordinator

Senior Customer Care Coordinator
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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our South West Division, located in Bristol is looking to recruit a Senior Customer Care Coordinator to join the Divisions Customer Care team.

The Role

The Senior Customer Care Coordinator plays a key role delivering a high standard of customer service throughout the post-completion journey, ensuring timely communication, defect resolution, and system accuracy in line with the Bellway Customer Charter, NHBC, and NHQC expectations. As a senior you will be supporting both the operational and strategic functions of the Customer Care department...