Senior IT Service Manager – Govt Digital Transformation

Ofgem is recruiting a Senior IT Service Manager to oversee the delivery and continuous improvement of IT services across a multi-supplier environment. You will set service strategy, oversee performance, and act as a senior escalation point to resolve complex issues while ensuring alignment with ITIL-based practices.

You will manage supplier relationships, drive improvements, and lead governance forums to deliver reliable, efficient services in a complex government setting.